Front Office Manager Cover Letter
Front Office Managers are responsible for the reception area of an organization and make sure visitors enjoy a pleasant welcome. Aside from coordinating customer service, these employees are also required to supervise front office staff. Essential job duties of a Front Office Manager are recruiting and hiring staff, replenishing supplies and materials, scheduling shifts, handling complaints, supervising mail distribution, monitoring expenses, adhering to security requirements, and ensuring a friendly service for company customers.
Successful cover letter samples in our collection reveal the following job requirements:
- Telephone etiquette
- Multitasking and work prioritization
- Excellent communication and interpersonal skills
- Decision-making and responsibility
- Tact and diplomacy
- Customer service orientation
- Computer competences
Comparable Front Office Manager skills are mentioned in the example cover letter below.
For help with your resume, check out our extensive Front Office Manager Resume Samples.
Dear Mr. Underwood:
Upon learning of your search for a new Front Office Manager, I hastened to submit my resume for your review. As a highly organized office manager and team leader with more than 11 years of experience overseeing front desk operations and staff, I am prepared to significantly contribute to your hotel’s objectives.
My background includes excellent experience in leadership positions in fast-paced front desk offices at leading hotel brands including Doubletree and Hamilton Inn. From scheduling work shifts and overseeing administrative operations to managing budgets and ensuring top-notch guest service, I excel at performing comprehensive management tasks to drive efficiency and productivity. Furthermore, I am highly skilled in prioritizing tasks, developing effective communication and organizational procedures, and supervising front desk personnel while maintaining compliance with all guidelines and standards.
Highlights of my experience include…
- Overseeing administrative support functions—including meeting coordination, financial reconciliation, scheduling, and issue resolution—while handling all guest concerns in a courteous and professional manner.
- Recruiting, hiring, training, developing, coaching, and supervising front office / desk team members to achieve superior customer service and guest experiences and drive adherence to hotel policies and procedures.
- Communicating regularly and effectively with cross-functional departments such as Guest Services, Concierge, Bellman, and Shuttle Service.
- Excelling at balancing multiple tasks while providing top-level organization and communication skills and improving operational systems.
My skills in front office leadership and general administration have been finely honed, and I am confident my additional strengths will readily translate to your environment. The chance to offer more insight into my qualifications would be most welcome.
Thank you for your consideration; I look forward to speaking with you soon.
Joan J. Meyers
Receptionist Cover Letter Examples
If you are applying for a job as a receptionist, organization and strong communication skills are among the necessary attributes for the role. You should emphasize these and other common receptionist skills in your cover letter. A receptionist cover letter should also highlight any specific skills called for in the job description, such as familiarity with industry terminology, or expertise in Microsoft Office or QuickBooks.
Your cover letter can help you demonstrate to the employer that you have the skills necessary for the job. Read below for tips on writing a cover letter, including what write and how to format and send the letter. Then read two sample cover letters for receptionist positions. Use these samples as templates to help you write your own letter.
Tips for Writing a Receptionist Cover Letter
Follow directions. When applying for receptionist positions online, in person, or by email, you will often be asked to include a cover letter with your resume and possibly some other materials such as a list of references and a general application. Be sure to read the job posting carefully, and include only the materials they request at a given time.
If you are asked to submit a cover letter, be sure to follow all directions carefully. Send the letter in the correct format to the correct person. As a receptionist, you will need to follow instructions and pay attention to detail, so demonstrate these skills in your application.
Use keywords. Tailor your cover letter to the specific job you are applying for. A great way to do that is to include keywords from the job listing in your cover letter. Reread the job listing, and circle any skills or qualifications that are important for the job. If you have those skills, include them in your cover letter.
This will show the hiring manager, at a glance, that you are right for the job.
Provide examples. When you say that you have a particular skill or experience, prove that by providing a specific example. For instance, if you say that you have strong organizational skills, mention how you helped reorganize the filing system at your last job, and how this increased efficiency in the office. Particular examples prove to the hiring manager that you really have what it takes.
Edit, edit, edit. Receptionists need to have attention to detail and strong communication skills. Therefore, it is important that you proofread your cover letter for any spelling or grammar errors. One way to show your skills as a receptionist is to write a flawless cover letter.
Hard Copy vs. Email Format
If you are sending your cover letter as a hard copy (or email attachment), you need to write your letter in business letter format. Include these items in the following order: your contact information, the date, the company contact information, a business salutation, and the body of your letter. Make sure your letter is left justified.
Your closing will include your handwritten signature followed by your typed signature on a hard copy.
If it is an email attachment, just include your typed signature.
The format for an emailed cover letter (where the letter is in the body of the email) is slightly different. You should choose a subject that clearly explains the content of your email, such as the job title you are applying for and your name. Keep it simple: “Medical Receptionist Position – Jane Doe” is clear and to the point.
You do not need to include your contact information, the date, or the employer’s contact information at the top of an emailed cover letter. However, the salutation and the body of the letter will be the same as in a hard copy or attachment.
Your email closing should include your full name followed by your phone and email information.
Sample Cover Letter for a Receptionist Position — Hard Copy
Your City, State, Zip Code
Your Phone Number
Employer’s City, State, Zip Code
Dear Hiring Manager,
I am writing to express my interest in the receptionist job opening at ABC company. I believe my years of work experience as a receptionist, as well as my communication and technological skills, make me an ideal fit for the position.
I have several years of receptionist experience, including working in a busy work environment with multiple phone lines and a large professional staff. I can therefore handle the bustling environment of a large of office such as yours.
I have strong written and oral communication skills. At my current job, I greet about twenty-five to fifty clients per day, answering questions about the company and directing people to the correct offices. I also call dozens of clients per day to confirm appointments, and send emails every day to clients.
I have experience with a variety of software programs, including Microsoft Office and QuickBooks. I am also comfortable using multiple scheduling platforms, including MindBody and Timely. At my current job, I have trained five other employees in our scheduling platform, due to my experience and comfort with the program.
My background and skills make me an excellent candidate for this position. Thank you for your consideration. I look forward to hearing from you to arrange a time to speak in person.
Your Typed Name
Sample Cover Letter for a Receptionist Position — Email
Subject line: Reception Position at Gentle Dental – Jason Martinez
Dear Ms. Rathbarn,
I'm writing to apply for the receptionist position at Gentle Dental, which I saw advertised on JobSearchSite.com. I believe that my positive and professional attitude, as well as my experience working as a receptionist in other medical offices, make me a match for this position.
For the pat five years, I've worked in a medical office, where I've greeted patients, scheduled appointments, and answered patients' questions over the phone. My communication skills are strong, and I'm also skilled at assisting patients who are frustrated by long waits or insurance confusion.
I pride myself on keeping doctors' days running smoothly, and problem-solving when unexpected issues arise. For example, when one doctor was unexpectedly three hours late to work, I quickly called all of his scheduled patients and rearranged their appointments. By the time the doctor arrived to work, I had already rescheduled all of his patients successfully.
Please see my attached resume for more information on my work history, and do not hesitate to be in touch with any questions. Thank you for your consideration and I look forward to hearing from you.
Read More: More Cover Letter Samples |Receptionist Resume Example With Writing Tips | Receptionist Interview Questions